A powerful Support Desk & Ticketing Tool for your business.
Log Issues, Queries & their resolutions for the service teams of your business.
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Be on top of customer service, every step of the way. Empower your service Agents.
A tool designed with simplicity to promote streamlined support and pave way for delighted customer support in your service lifecycle.
Manage multi-function issues on a simplified ticketing tool and resolve queries on the basis of severity & priority
Get Your Free DemoA Robust Ticketing Solution for businesses of all sizes to ascertain delightful service delivery and streamline the Issue Resolution lifecycle.
Maintain a centralised knowledge base and provide personalised support to your beneficiaries through a Ticketing tool thats easy to use and multi-dimensional.
Support Management Solutions form Watall
As a Service business or, as a part of an internal service team, a good resolution interface for queries and a management of priority wise reports is a sure shot way to delight the beneficiaries and induce minimal dependencies.
Maintain centrally, a log of all issues and assign and allocate it to the right solution providers with a robust and inbuilt escalation matrix. Centralise your enterprise knowledge through searchable knowledge bases and carry out optimum ticket deflection to collaborate and resolve user or customer issues.
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Our Features
A simple & Powerful Service Management & Ticketing tool for your business.
A tool for Agent Empowerment, Ticket resolution & repeat query deflection for businesses to champion their customer support lifecycle drastically!
Easy to Use
Plug and Play, Customisable & Intuitive.
Scalabe & Readily Integratable
Synchronise with other apps or evolve your business with other Watall tools
Integrations & Workflows
The System can be customised End-to-End and take your workflows into account. Integrate readily with your existing business tools for better results.
Multidevice Compatible
Utilise all applications on the Watall Suite on-the-go and on multiple authneticated devices seamlessly.
Our Blog
The latest news, updates and insights from the Watall Suite. Empower yourself to empower your business.
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01 Jan 2024lorum Ipsum Create a workspace your team will love with these money-saving interior design tips. Learn how People and Culture leaders… align their workspace and company values.
lorem Ipsum Budget-Friendly Design Ideas to Transform Your Office
01 Jan 2024lorum Ipsum Create a workspace your team will love with these money-saving interior design tips. Learn how People and Culture leaders… align their workspace and company values.
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Simple, Smart and Straightforward software to uncomplicate and Manage your business better.
Get in Touch
Feel free to get in touch and know how your business can Increase Profitability and Save Costs. You can reach out to us for E-Procurement, Auctions, Logistics Quotes, ERP, CRM, HRMS, Project Management, Performance tools, Logsheet automation, Document Management Systems, Accounting and Finance Applications, Collaboration tools, Marketplace Listings, Digital Coverage and Custom Software.
+91 902-33-66-983 hello@watall.com